Troubleshooting · Quick guide

What to do when stuck in sand or mud

Stop trying to force the vehicle forward if the wheels are digging in. Before attempting a recovery, assess the tide, terrain, vehicle stability and everyone’s safety.

What you'll learn

  • What location details a recovery operator needs
  • Why tides and access affect a beach recovery
  • When to stop and request help

Step by step

  1. Stop wheelspin and check for immediate danger. Call 911 for an emergency or notify a park ranger if available.
  2. Record your GPS pin, beach entrance and nearest mile marker. Tell the operator whether you are inside Padre Island National Seashore or elsewhere.
  3. Describe the vehicle, drive type, how deeply it is stuck and whether water is approaching. Send photos only if you can take them safely.
  4. Before using traction boards or recovery gear, check the vehicle and equipment instructions. If you cannot use them safely, leave recovery to a qualified operator.
  5. Ask the operator to confirm access, suitable equipment, the complete quote and an estimated arrival time.
Safety note

Padre Island National Seashore does not tow private vehicles, and cell service can be unreliable. Do not assume Quick Tow can arrange recovery at every beach location.

NPS beach-driving guidance covers park access, vehicle suitability, tides and preparation. Check current park alerts before traveling down island.

Rather have a pro handle it?

Towing and roadside across Corpus Christi and the Coastal Bend. The line takes calls 24/7.

Serving the Coastal Bend

Need a tow? Call any hour, day or night.

The line takes calls 24/7. Hookup from $125, quoted before the truck rolls.